Accurx news and insights

It’s been another tough year for the NHS, and staff have been working flat out under very challenging conditions. We continue to feel privileged to be able to support them. Here's a recap of 2023 at Accurx.

Earlier this week, Demos, The Patient’s Association and the PMA released a report: “I love the NHS, but…”:Preventing Needless Harms Caused by Poor Communication in the NHS. It outlines the impact of “chaotic” communication by the NHS, which is leading to “harmful delays to treatment and endangering patient health”. Here's our take.

A few weeks ago, I had the pleasure of speaking at The Best Practice Show with Dr Johan Byran, a GP Partner at The Crouch Hall Road Surgery. I shared 10 tips that we’ve learnt from practices like Johan's who have adopted a total triage model and tackled the 8am rush. In case you missed it, here are the key learnings we spoke about.

'No news is good news'. Why do healthcare professionals say this phrase, and how can we move beyond it, so that timely communication - whether good news or not - is the standard for all patients? In this blog, Dr Satya highlights the lack of adequate tools NHS staff still have to communicate with each other and their patients, and the difference having them could make.

We’re pleased to announce that George Eliot Hospital has signed a Trust-wide partnership with Accurx to tackle elective recovery and transform outpatients, including waiting list validation across all services and transforming cancer pathways.

This week, we launched a commitment to help 1,000 GP surgeries tackle the 8am phone rush by implementing a Modern General Practice Access model by early 2024. The commitment is part of our 5-point plan to help primary care more easily manage demand and improve access, detailed in our new report - ‘A Blueprint for Recovering Access’.