Accurx news and insights

Missed appointments still remain a systemic issue that leaves thousands of appointments wasted each year, and holds back elective recovery efforts for trusts. Reducing them is therefore essential to ensuring that patients on the waiting list can be seen more quickly. But why do so many patients miss their hospital appointments?

We recently visited St Andrews Health Centre in east London to catch up with GP partner and Accurx user Dr Selvaseelan Selvarajah. We asked Selva how practices can move to a total triage model in line with NHS guidance, all while meeting the needs of patients and staff.

The team at Wilmslow Health Centre recently gave their reflections on their total triage system and how it has positively impacted the practice.

Reducing unnecessary appointments is the single biggest thing that needs to be addressed in the way hospitals are managing outpatients, if they are ever going to achieve full elective recovery and increase hospital capacity. Here are three ways I've seen it done successfully.

NHS England is asking trusts to take control of elective recovery by validating waiting lists, reducing all waiting times and reducing outpatient follow-up appointments. It's a daunting task, and Trusts are in need of immediate solutions that will enable them to move through the backlog quickly and efficiently.

Patient flow has become increasingly challenging and fragmented in recent years, contributing to some of the biggest challenges the NHS faces today. So how do we think patient flow can be revolutionised, using Accurx across the system?